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Portuguese Businesses

Portuguese businesses includes Residential, Personal, Entreprise and Wholesale and other segments.
The information provided in the documents and files available on this page was factually accurate on the date of publication.
Portugal Telecom assumes no duty to update the information to reflect the impact of any subsequent events. These documents remain on this page for historical purposes only.

 excel 225KB
Euro million

1Q11

2Q11

3Q11

4Q11

2011

1Q12

Operating revenues
717
725
731
718
2,892
680
Residential
169
170
171
172
682
177
Service revenues
166
167
168
168
670
173
Sales and other
3
3
3
4
12
4
Personal
188
187
200
194
768
169
Service revenues
172
169
179
165
685
155
Customer revenues
154
152
162
150
618
142
Interconnection revenues
18
17
17
16
68
14
Sales and other
16
18
21
28
83
14
Entreprise
251
248
238
245
982
226
Wholesale, other and eliminations
110
120
121
108
459
108
Operating costs
387
393
401
406
1,586
373
Wages and salaries
63
63
64
63
252
60
Direct costs
122
117
120
122
480
116
Commercial costs
65
79
81
94
318
72
Other operating costs
137
135
137
127
535
125
EBITDA
331
332
330
313
1,306
308
Post retirement benefits
12
13
13
17
54
13
Depreciation and amortisation
175
176
168
183
703
167
Income from operations
143
143
149
113
548
128
EBITDA margin
46.1%
45.8%
45.1%
43.5%
45.1%
45.2%
Capex
101
150
150
247
647
115
Capex as % of revenues
14.1%
20.6%
20.5%
34.3%
22.4%
16.9%
EBITDA minus Capex
229
183
180
66
659
193
Operating Data

1Q11

2Q11

3Q11

4Q11

2011

1Q12

Portuguese operations (K)  
Fixed retail accesses
4,578
4,632
4,709
4,795
4,795
4,880
PSTN/ISDN
2,683
2,672
2,662
2,648
2,648
2,629
Broadband
1,019
1,040
1,072
1,105
1,105
1,141
Pay-TV customers
876
919
974
1,042
1,042
1,111
Mobile customers
7,414
7,334
7,354
7,444
7,444
7,457
Postpaid
2,304
2,318
2,341
2,378
2,378
2,449
Prepaid
5,110
5,016
5,013
5,066
5,066
5,008
Net additions (K)
Fixed retail acesses
52
54
77
86
268
85
PSTN/ISDN
(12)
(11)
(10)
(15)
(48)
(19)
Broadband
18
21
32
33
104
35
Pay-TV customers
46
44
55
68
212
69
Mobile customers
-5
-80
20
89
24
14
Postpaid
14
14
23
36
87
71
Prepaid
(19)
(94)
(3)
53
-63
(58)
Data as % of mobile service revenues
26.9%
27.8%
28.9%
27.2%
27.7%
31.1%
Operating Data

1Q11

2Q11

3Q11

4Q11

2011

1Q12

Residential (K)            
Fixed retail accesses
3,328
3,378
3,460
3,557
3,557
3,647
PSTN/ISDN
1,679
1,671
1,671
1,674
1,674
1,669
Broadband
831
849
880
911
911
942
Pay-TV customers
818
858
909
972
972
1,035
Unique customers
1.98
2.02
2.07
2.12
2.12
2.18
Net additions (K)
2,885
2,874
2,872
2,851
2,851
2,837
Fixed retail acesses
71
50
81
97
300
89
PSTN/ISDN
6
(8)
0
3
1
(5)
Broadband
22
18
30
31
102
31
Pay-TV customers
43
40
51
63
198
63
ARPU (Euro)
30.5
30.8
30.9
30.9
30.8
31.5
Non-voice revenues as % of revenues
57.1%
57.9%
58.5%
60.4%
58.5%
62.5%
Operating Data

1Q11

2Q11

3Q11

4Q11

2011

1Q12

Personal (K)
Mobile customers
5,939
5,860
5,872
5,932
5,932
5,889
Postpaid
1,027
1,040
1,054
1,064
1,064
1,077
Prepaid
4,912
4,820
4,819
4,868
4,868
4,811
Net additions
(24)
(79)
13
60
(31)
(44)
Postpaid
6
13
13
10
42
14
Prepaid
(29)
(93)
(1)
50
(73)
(57)
MOU (minutes)
84.9
88.3
90.9
91.7
89.0
91.0
ARPU (Euro)
9.6
9.6
10.2
9.5
9.7
8.8
Customer
8.6
8.6
9.2
8.6
8.7
8.0
Interconnection
1.0
1.0
0.9
0.9
1.0
0.8
SARC (Euro)
25.4
28.5
27.8
29.6
27.8
27.1
Data as % of service revenues
32.0%
30.2%
30.6%
30.6%
30.9%
32.7%
Operating Data

1Q11

2Q11

3Q11

4Q11

2011

1Q12

Entreprise (K)
Fixed retail accesses
1,099
1,102
1,096
1,087
1,087
1,039
PSTN/ISDN
856
853
841
826
826
769
Broadband
186
189
191
193
193
197
Pay-TV customers
57
60
64
68
68
74
Retail RGU per access
1.28
1.29
1.30
1.32
1.32
1.35
Mobile Customers (K)
1,406
1,407
1,416
1,445
1,445
1,504
Net additions (K)
Fixed retail acesses
(17)
3
(6)
(9)
(30)
(48)
PSTN/ISDN
(16)
(3)
(12)
(15)
(46)
(58)
Broadband
(4)
2
2
2
2
4
Pay-TV customers
3
3
4
4
14
6
Mobile Customers
17
1
8
30
56
59
ARPU (Euro)
27.0
26.2
25.5
24.5
25.8
24.4
Non-voice revenues as % of revenues
45.4%
46.7%
46.4%
47.3%
46.4%
47.2%
Operating Data

1Q11

2Q11

3Q11

4Q11

2011

1Q12

Wholesale (K)
Wholesale accesses
344
331
319
302
302
267
Unbundled local loops
231
220
209
196
196
181
Wholesale line rental
62
60
58
56
56
51
Fixed broadband
51
51
51
50
50
35
Net additions (K)
Wholesale accesses
(12)
(12)
(12)
(17)
(54)
(21)
Unbundled local loops
(11)
(10)
(11)
(13)
(46)
(15)
Wholesale line rental
(0)
(1)
(2)
(3)
(6)
(5)
Fixed broadband
(1)
(0)
0
(1)
(2)
(1)
Last Update: 17 May 2012
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