Enterprise sustainability at Portugal Telecom is imbedded in its decisional processes and aims to ensure its mid- and long-term economic, social and environmental balance, continuing to create value for shareholders, employees, customers and society at large. Therefore, PT’s activity complies with a number of principles and codes of conduct, promoting a culture of responsibilisation within the organisation.

Principles

PT subscribes, applies within the company and participates actively in the promotion of the sustainability and corporate social responsibility principles recommended by national and international organisations. These principles are related to business ethics, environmental respect and preservation, human and labour rights, anti-corruption instruments and social inclusion. The adoption of these principles is a permanent challenge for PT as it implies a systematic identification of areas for improvement in the various business units of the PT Group and the permanent adoption of improvement measures.

Guidelines

• Sustainability Letter of the European Telecommunications Network Operators (ETNO)
• 10 principles of the United Nations Global Compact (UNGC)
• Social Responsibility Charter of the Union Network International (UNI)
• Recommendations of the Business Council for Sustainable Development (BCSD Portugal)
• Millennium Development Goals
• Lisbon Strategy

The issues on the agenda of these organisations are evaluated and interpreted by PT’s Sustainability Committee; its conclusions with relevance to the company’s activity are deliberated at the Executive Committee and their promotion is carried out across the Group, adapted to each business area.