Portugal Telecom subscribes, enforces in the company and actively participates in the promotion of sustainability and corporate social responsibility principles recommended by national and international organizations with which the company’s management identifies itself.

They are principles related to business ethics, environmental respect and preservation, human and labour rights, anti-corruption procedures and social inclusion.

The adoption of these principles represents a permanent challenge, demanding a systematic identification of group’s business and social relationship improvement areas, the promotion and adoption of these upgrades and its subsequent monitoring.

Aware that stakeholders options strongly restricts the group performance, Portugal Telecom has been constantly promoting discussion mechanisms with all parts, leveraging the information exchange needed for the adjustment of management politics to market environment and commitments made with shareholders.

In the telecommunications market there are powerful resources to bring people together and contribute to the improvement of everyone’s life. Therefore we believe that technology can be favourable to society, allowing PT to share its value with the community, the environment and shareholders.

Policies

• Enterprise Sustainability and Social Responsibility Policy;
• PT's Integrated Policy on Quality, Environment, Occupational Safety and Health and Social Responsibility;
• Information Safetyness Policy;

Codes and Guidelines

• Ethics Code;
• Ethics Code for CFO;
• Value Added Chain Code of Ethics; 
• Best Practice Code for Children's Comercial Communication; 
• Best Practice Code for the Integration of Women and ICT; 
• Energy Efficiency Code of Conduct;
• Social Media Guidelines;
• Responsible Communication Guidelines.

Principles

• ETNO Sustainability Charter; 
• Ten Principles of UN Global Compact; 
• Universal Declaration of Human Rights; 
• International Labour Organisation Declaration;
• United Nations Convention on Children's Rights; 
• Kyoto Protocol; 
• Technological Plan; 
• E-Europe; 
• Union Network International Responsibility Charter; 
• European Road Safety Charter.