Customer Experience 2011


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    ANACOM Study – Benchmarking of the quality of mobile networks

    - Best global 2G and 3​G coverage - TMN.
    - Best coverage on Alfa trains throughout the country.
    Learn more​​​​
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    DECO Proteste Magazine Tests

    - Best Test and Right Choice in Mobile Phones - TMN.​​​​​​​​
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    Trusted Brands 2011 – Reader's Digest Selections

    - Portuguese Trusted Brand in Internet Service Providers - SAPO ADSL;
    - Portuguese Trusted Brand in Mobile Networks - TMN.
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    PC Guia Magazine Reader Awards 2011

    - Best ISP – SAPO;
    - Best Triple Play Operator - MEO.
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    Exame Informática Magazine Benchmark

    - Best television service on the move.
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    ECSI Portugal Survey

    - One of the most trusted brands in Portugal - PT;
    - Best Fixed Internet services in Portugal - PT.
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    World Awards 2011 – Top Ranking Performers - ContactCenterWorld

    - Gold Medal in Best Technology Innovation (In-house Contact Centers) - PT Customer Area;
    - Silver Medal in Best Contact Center Technology Innovation - PT Customer Area.
    Learn more
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    SocialBakers

    - No. 2 brand from Top Brands with more fans on social networks in Portugal - TMN;
    - Brand with more fans on Facebook in Portugal - TMN.
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    Call Center Trophy 2011

    - Personality of the Year - Eduardo Matos.Learn more​​​​​​​​​