Customer Experience 2012


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    Global Business Excellence Awards

    - Category winner in Outstanding Customer Service Initiative – Field Force Change Program;
    - Category winner in Outstanding Customer Service Initiative - Tactical Center, G7, Service to Sales and social network activity.
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    Consumer Choice

    - Consumer Choice Award in Pay-TV - MEO;
    - Best Mobile Broadband - TMN;
    - Best Discount Website - SAPO.
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    Trusted Brands 2012 - Reader’s Digest Selections

    - Category Winner in Internet Service Providers - SAPO;
    - Category Winner in Mobile Networks - TMN.
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    PC Guia Magazine Awards 2012

    - Best Triple Play Operator - MEO;
    - Best Mobile Broadband - TMN;
    - Best Discount Website - SAPO.
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    Stevie Awards for Sales & Customer Service

    - Bronze Medal in Customer Service Department of the Year - PT Contact.
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    Domestic Notoriety Study – QSP

    - Top of Mind Recall Brand - TMN.
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    Social Media Report 2012 – Social Bakers

    - Brand with Most Facebook Fans - TMN.​​​​​​​